Shipping policy


1. Order Processing Time



All orders are processed within 1–3 business days after receiving your order confirmation email.


You will receive another notification when your order has shipped.


Please note:


  • Orders placed after 5:00 PM (EST) will be processed the next business day.
  • During high demand periods (sales, holidays, product drops), processing times may be extended.






2. Shipping Rates & Delivery Estimates



Shipping charges for your order will be calculated and displayed at checkout.


Estimated delivery times:


  • Canada: 3–8 business days
  • United States: 5–10 business days
  • International: 7–20 business days



Delivery times are estimates and may vary depending on location, carrier delays, and customs processing.





3. Free Shipping



We offer free standard shipping on orders over $100 CAD (before taxes and discounts).





4. Shipping Carriers



We use trusted carriers including:


  • Canada Post
  • UPS
  • FedEx



Carrier selection depends on your location and the fastest available service.





5. Order Tracking



Once your order has shipped, you will receive a tracking number via email.


Please allow up to 48 hours for tracking information to update.





6. International Shipping & Customs



Warp Moto ships worldwide.


Please note:


  • International orders may be subject to customs duties, taxes, or import fees
  • These charges are the responsibility of the customer
  • We are not responsible for delays caused by customs






7. Lost, Stolen, or Damaged Packages



Warp Moto is not responsible for packages lost or stolen after delivery confirmation.


If your package arrives damaged:


  • Contact us within 48 hours of delivery
  • Provide photos of the item and packaging



We will work with you to resolve the issue as quickly as possible.





8. Incorrect Address Disclaimer



It is the customer’s responsibility to ensure the shipping address is correct.


If an incorrect address is provided:


  • We are not responsible for lost shipments
  • Additional shipping fees may apply for reshipment






9. Delays & Service Interruptions



Delivery times may be impacted by:


  • Weather conditions
  • Carrier delays
  • High order volume
  • Global shipping disruptions



We appreciate your patience during these situations.





10. Order Changes & Cancellations

We can NOT cancel your order.


 





11. Contact Us



If you have any questions about your order or shipping, please contact us:


📧 Email: warpemoto@gmail.com

📍 Response time: 24–48 business hours




Warp Moto reserves the right to update this shipping policy at any time without prior notice.